Your order should be delivered within 5 working days unless stated otherwise. Once you have placed your order, we will do our best to get it dispatched the same day. However this may take a little longer in busier periods. If you wish to cancel your order after it has been dispatched, you will be charged for the delivery costs.
All orders are sent via Royal Mail (or, depending on size by another delivery company). All deliveries will require a signature. If you are unavailable to sign for your order when our courier tries to deliver, they will usually try to deliver again the next working day or will leave notification offering re-delivery or collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you may be required to cover any extra costs incurred.
In some case we maybe be able to offer Saturday and guaranteed next working day deliveries. These will incur additional charges. Please contact us for details.